Privacy Policy

Last updated: 19 October 2026

At G-Leathers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit our website, place an order or contact us.

1. About G-Leathers

This website is operated by G-Leathers, an online retailer of leather products and accessories in India.

Address: 28J6+FV, Bharathans Arcade, 2nd Floor, Edappally Near Metro Pillar: 377, Kochi, Kerala 682024, India.

Email: info@g-leathers.com

In this policy, “we”, “us” and “our” refer to G-Leathers.

2. Information We Collect

We may collect the following information when you use our website:

Personal details: Name, email address, phone number and billing or shipping address.
Order information: Products purchased, order details, delivery preferences and transaction status.
Payment information: Payment status and transaction references provided through our payment service providers. We generally do not store your complete card details or UPI PIN on our website.
Account information: Login details and information associated with your customer account.
Technical information: IP address, browser type, device information, pages visited and website usage data.
Communication details: Information you provide when contacting customer support, submitting a form or communicating with us.

Please avoid sharing sensitive personal information unless it is necessary to resolve your request.

3. How We Use Your Information

We use your information to:

Process, confirm and deliver orders.
Accept payments and manage refunds where applicable.
Send order confirmations, shipping updates and important service notifications.
Respond to questions, complaints and customer support requests.
Manage customer accounts and improve your shopping experience.
Detect fraud, prevent misuse and protect website security.
Maintain business records and comply with applicable legal obligations.
Send promotional messages or offers where permitted by law and subject to your preferences.

4. Payments and Payment Security

Payments on our website may be processed by third-party payment providers, such as Razorpay or other providers made available at checkout.

Your payment information may be collected and processed directly by the relevant provider under its own privacy and security practices. We receive the transaction details needed to confirm and manage your order.

We do not ask you to share your card PIN, UPI PIN or banking password with us.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share relevant information with trusted service providers when necessary to operate our business, including:

Payment providers to process transactions and refunds.
Shipping and logistics partners to deliver orders and manage shipments.
Website and hosting providers to maintain website functionality and security.
Analytics and advertising services to understand website usage and, where enabled, measure marketing performance.
Professional advisers or public authorities where disclosure is required by law or necessary to protect our legal rights.

These parties may process information according to their own terms, privacy policies and applicable obligations.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep your shopping cart working, remember preferences, support customer login, improve website performance and measure marketing or website activity.

You can manage or disable cookies through your browser settings. Some website features may not work properly if essential cookies are disabled.

Where required, we will seek consent for non-essential cookies or similar technologies.

7. Shipping and Order Communications

To deliver your order, we may share your name, contact number, delivery address and relevant order details with our shipping partners.

We may contact you by email, phone, SMS or messaging services to provide order confirmations, delivery updates, payment-related information or customer support. Promotional communications are subject to applicable laws and your preferences.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, manage customer accounts and orders, resolve disputes, maintain required business records and comply with applicable law.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to legal and operational requirements.

9. Data Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or method of electronic transmission can be guaranteed to be completely secure. You should use a strong password and avoid sharing your account credentials with others.

10. Your Privacy Rights

Subject to applicable law, you may request access to or correction of your personal information, ask questions about how it is used, withdraw consent where processing is based on consent, or request deletion where applicable.

You may also opt out of promotional communications by using the unsubscribe option where available or contacting us directly.

To make a privacy-related request, email info@g-leathers.com. We may need to verify your identity before responding.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external services. Please review their privacy policies before providing personal information.

12. Children’s Privacy

Our website is intended for general shopping by adults. We do not knowingly collect personal information from children in circumstances where parental consent or other safeguards are legally required. If you believe a child has provided personal information inappropriately, contact us so we can review the matter.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services or legal requirements. Any revised version will be published on this page with an updated “Last updated” date.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

G-Leathers

Phone: 09072206616